Track My Order
Where is my order? We've got you covered.
Tracking Notice: Tracking information may take 2–3 days to update after your order ships. Please be patient as the carrier scans your package.
local_shipping Track Your Package
Enter your tracking number or order number below to check the real-time status of your delivery.
Shipping & Delivery Info
Tracking Sites by Origin
| Shipping Origin | Tracking Site |
|---|---|
| United States (US) | USPS.com open_in_new |
| International / China | 17track.net open_in_new CJPacket.com open_in_new |
Estimated Timeframes
| Phase | Duration |
|---|---|
| Processing Time | 1 – 2 Business Days |
| Delivery Time (US) | 5 – 10 Business Days |
Common Tracking Questions
Why isn't my tracking number working? expand_more
Tracking numbers often take 48-72 hours to activate in the carrier's system after you receive your shipping confirmation email. If it's been longer, please contact support.
My package shows delivered, but I don't have it. expand_more
Sometimes carriers mark packages as delivered prematurely. Please wait 24 hours. Check with neighbors or building management. If still missing, reach out to us.
Happy Pets,
Happy Deliveries.
support_agent Still Need Help?
Our support team is here for you and your furry friend.
Email Us
support@pawsvix.com
Response Time
Usually within 24 hours